STOAIX answers every call to your aesthetic clinic 24/7 — books consultations instantly, sends reminders, and converts high-value enquiries before they reach a competitor.
The Problem
Patients enquiring about aesthetic treatments are motivated but not loyal. If your phone goes unanswered at 7pm on a Tuesday, they book somewhere else — and they don't call back.
The majority of aesthetic treatment enquiries come in after 5pm, at weekends, and during lunch — when your reception team is unavailable or at capacity.
High-earning aesthetic patients do not leave voicemails. If the call isn't answered, they return to Google and dial the next clinic on the list within 60 seconds.
5 missed consultations per week × £1,200 average treatment value = £312,000 in preventable annual revenue loss. Entirely off the radar of your reporting.
What Clinics Say
Private aesthetic clinic owners across the UK describe the same issue — a great team, but a phone that can't be everywhere at once.
"We had a full reception team and we were still losing bookings. The calls were coming in at 8pm when no one was there. Those patients didn't call back — they just went somewhere else."
— Clinic Director, London aesthetic practice
"I started tracking unanswered calls and the number shocked me. We were missing 12 to 15 calls a week. At our average treatment value, that's a serious amount of revenue walking out the door."
— Owner, aesthetic clinic, Manchester
The Solution
Every patient enquiry is answered immediately, professionally, and converted — at any hour of the day.
Every call answered within 2 seconds in warm, professional British English. Evenings, weekends, bank holidays — no exceptions and no voicemail.
Understands the treatment the patient is enquiring about, finds an available consultation slot, and confirms the booking — all on the same call.
Calls every patient 48 and 24 hours before their consultation to confirm attendance. DNA rates drop below 5% — protecting high-value appointment slots.
Automatically follows up missed calls and web form enquiries before they go cold. No lead is lost to inaction.
See which treatments are generating the most enquiries, peak call times, and booking conversion rates — updated in real time.
Fully managed service. No technical work from your team. Uses your existing phone number and booking system.
FAQs
In a 15-minute demo we show STOAIX live on a real call. No commitment required.
Book a Free Demo